Benjamin Keyser from Intercom has dropped by to discuss current state of messaging conversational UI, trends and growth areas. Benjamin is a User Experience leader with an emphasis on combining product design and product management.
‘UX Guy’ Mark Swaine discusses future areas of focus for User Experience Design. Specifically, Mark discusses how the industry has evolved over the past two decades and details predictions for the future.
What problems are users having with my product? When starting a new client engagement SOW you may discover that their current live product might be underperforming and lack user context. However, more often than not, you may be able to salvage some of the underlying thinking and UX. The client’s current live product was built […]
We talked to Mark Swaine of www.uxguy.com and Interfacebuilders.io about his wealth of experience working in Fintech. He works with banks, financial disruptors and energy companies who are attempting to adopt a UX focused approach to designing their customer experience. In this article we discuss how he helps clients learn about the value of user experience research, workshop collaboration, […]
User Experience Design – Voice Activation User experience design as an industry standard practice has evolved greatly since the late 1970’s in software and product development. Today, it is an understatement to say it has become one the most important and talked about industry practices within a corporate, startup or creative company structure. UX in product development, […]
As a follow on from my beginners crash course in UX, I have recently delivered a more intermediate crash course in User Experience and Lean User Experience Trends. The intermediate presentation covers current trends, such as: Sound in user experience Design inspiration Common user gestures Iconography Microinteractions Lean User Experience design User Experience Design The presentation proved most […]
User Experience Training for Beginners From time to time I present lectures in UX, UI and Interaction Design. Most recently I have given some presentations to agencies based in Toronto. The first of these talks was beginner based, a crash course introduction to UX and some of the most up to date modern practices into UX […]